7 Day Easy Returns & Exchanges

Wrong size? Changed your mind? We've got you. Here's everything you need to know.

7 DAYS

Return or exchange within 7 days of delivery

EASY EXCHANGE

Exchange for another size, subject to availability

QUALITY CHECKED

Items must be unused, unworn and have original tags

QUICK RESOLUTION

Refund or store credit is processed after quality inspection

RETURNS

  • Request within 7 days of delivery.
  • Product must be unused, unworn, unwashed and undamaged.
  • All original tags, labels and accessories must be attached.
  • Please retain the original packaging where possible.
  • Once the returned product passes quality inspection, the applicable refund or store credit will be processed within 7 days.

EXCHANGES

  • Request within 7 days of delivery.
  • Exchange for another size, subject to availability.
  • Product must be unused, unworn, unwashed and undamaged.
  • All original tags, labels and accessories must be attached.
  • Our team will guide you through the exchange processand arrange the next steps.

CASH ON DELIVERY (COD) ORDERS

We cannot process refunds on any COD orders. We can only provide store credit for an amount equivalent to the order value, subject to the applicable return conditions and successful quality inspection.

RECEIVED A DAMAGED, DEFECTIVE OR INCORRECT PRODUCT?

Please contact our Customer Service Team as soon as possible with your order number and clear photographs. For damaged, defective, incorrect or missing items, an unboxing video can help us resolve the issue faster.

CLEARANCE / FINAL SALE

Refund: No

Exchange: Yes, subject to availability

HOW TO RETURN

Online: Login to the Tiny Girl Returns Portal with your account and submit your return request.
Customer Care: +91 91379 90501
Email: customercare@tinygirlindia.com
Our team will respond within 24 hours.

RETURN PROCESS

  1. Login or contact us
    Use the returns portal, call Customer Care or email our team.
  2. Submit your request
    Provide your order details and select the relevant return or exchange reason.
  3. Prepare the product
    Keep the item unused, unworn, unwashed, undamaged and tagged.
  4. Pickup & quality check
    The returned product is inspected before the applicable refund, store credit or exchange is confirmed.

tinygirl

START RETURN/EXCHANGE

CUSTOMER SUPPORT

Monday to Saturday, 10 AM - 7 PM IST (excluding holidays)
Call: +91 91379 90501
Email: customercare@tinygirlindia.com
Our team will respond within 24 hours.